Reorganization of
Operations

The goal of the project was to reduce complexity in processing and achieve higher efficiency through specialization by implementing a process-oriented organization in the insurance business.

The work focused on both the concrete structural design and the redesign of control instruments and the qualification of managers and employees.

It was important to make the change process as "smooth" as possible to ensure operational stability. From the beginning, a high level of involvement from management and employees was ensured. The change process was successfully accompanied in close cooperation with internal change agents and KÖRFER Consulting.

Project Examples

Sales Organization Integration

The goal was to integrate a specialized sales team into the company's existing sales structure.

Service Excellence

The goal was to develop a positive performance orientation in inventory management.

Reorganization of Operations

The goal was to reduce complexity in processing and achieve higher efficiency.

Resource Management

The goal was to establish a KPI-oriented management system in the central area, focusing on administrative and staff tasks.

Realignment of Central Division

The goal was to rebuild an existing central division (insourcing) and establish it within the company.

Strategy Implementation and Network Analysis

The goal was to redefine the strategic direction of a mid-sized technical service provider with approximately 200 employees.