Sales Organization Integration
The goal was to integrate a specialized sales team into the company's existing sales structure.
Resource Management
The goal of the measure was to establish a target- and KPI-oriented management system in a central area with administrative and staff tasks.
Characterized by a "classic administrative culture" that had little experience with this type of management, it was necessary to create the basics of performance measurement. At the same time, it had to be ensured that the necessary acceptance and competence for using a KPI management system were created among managers and employees.
Over a period of approximately nine months, a corresponding target image was developed and communicated within the organization. Managers and employees were involved in the development of the management system to ensure the necessary acceptance. In parallel with the development and implementation, managers were trained and coached.
Project Examples
Service Excellence
The goal was to develop a positive performance orientation in inventory management.
Reorganization of Operations
The goal was to reduce complexity in processing and achieve higher efficiency.
Resource Management
The goal was to establish a KPI-oriented management system in the central area, focusing on administrative and staff tasks.
Realignment of Central Division
The goal was to rebuild an existing central division (insourcing) and establish it within the company.
Strategy Implementation and Network Analysis
The goal was to redefine the strategic direction of a mid-sized technical service provider with approximately 200 employees.